Building Cultural Humility: Excavating Implicit Biases



VIRTUAL SEMINAR | February 8, 2021, 1 - 4:15 p.m. ET
Instructor: Mara Gottlieb, Ph.D., LMSW
CEs: 3 CEs for social workers and psychologists are available for $5 fee 
Level: Intermediate

Each of us was raised in multiple social contexts that informed us—overtly and subtly—about our own identity and the identities of others. This training provides opportunities to reflect on how our identities impact the lens through which we perceive ourselves and others; our biases, values and goals; even our empathy and respect. Making the effort to explore our own cultural landscape and excavate our biases helps to ensure that our communication and behavior is consistent with the way we would like to be perceived.

Cultural humility is a framework that validates and embraces every cultural identity we embody: skin color, religion, class, mental health, body size, family role, age, ability, sexual identity, gender identity, citizenship, addiction status and more. We are taught how these identities are valued in the social contexts we inhabit: these messages impact how we see ourselves and others. To practice cultural humility is to have the courage to excavate both our own cultural landscape and the biases and values we were taught, in order to be open to our clients' stories rather than believing we already know them.

Target Audience: 

Social workers and other social service providers

Course Delivery Method, Format and Instructor Interaction:

Synchronous, interactive virtual seminar with discussion

System Requirements:

Attendees will need access to a computer with working camera and microphone. All courses are offered using Zoom conferencing software and login information is sent shortly after registration. 

Registration Fees and Deadlines:

Early registration by December 11, 2020: $65
Regular registration by February 5, 2021: $75

CEs: 3 CEs for social workers and psychologists are available for $5 fee 

Learning Objectives:

  1. Identify one’s own cultural landscape, the messages we learned from family and other systems and how these messages impact our work
  2. Define unconscious bias
  3. Describe how to bring unconscious bias into our conscious awareness
  4. Articulate listening skills that allow our clients to feel seen, valued and respected
  5. Explain how to recognize our first thoughts, their origins, and how to make a more intentional choice regarding what we wish to say/ask
  6. List at least three further practices that encourage a stance of cultural humility with our clients 
  • 1 - 1:10 p.m.: Welcome and Introduction
  • 1:10 - 1:25 p.m.: Defining Cultural Humility
  • 1:25 - 2:30 p.m.: Socialization and Cultural Relativism – How Our Identities Affect the Lens Through which We See the World
  • 2:30 - 2:40 p.m.: Break
  • 2:40 - 3:30 p.m.: Case Study - Cultural Humility in Practice
  • 3:30 - 4:00 p.m.: Applying the 4 Steps of Cultural Humility: Learning from Ourselves, Our Clients, Trusted Colleagues, and Systems
  • 4 - 4:15 p.m.: Wrap and Questions

About the Instructor:

Dr. Mara Gottlieb is the president of Talking Changes, an anti-oppression and bias-awareness consulting firm. For over twenty years, she has run workshops across the country, including serving as a keynote speaker and presenting at NASW conferences. She was the grateful recipient of the CT NASW “Distinguished Achievement” award in 2017. Her programs address subjects ranging from cultural humility and LGBTQ awareness to teen suicide prevention and vicarious trauma. Gottlieb has served as an adjunct professor at the NYU Silver School of Social Work, Smith College School for Social Work and Southern Connecticut State University.  She holds a B.A. from Brown University, and earned her M.S.W. and Ph.D. in Social Work from NYU.

Completion Requirements for Virtual Seminars

Virtual Seminars (referred to as live interactive webinars by ASWB) are live, synchronous, online courses held in Zoom meetings. To receive a CE certificate, you must attend the entirety of the virtual seminar. Partial credit will not be awarded to those who attend only a portion of the virtual seminar. For virtual seminars, participant attendance is tracked through Zoom, students are engaged throughout the online class utilizing their camera and/or microphone and participants must complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements.

How Will a CE Certificate Be Awarded?

Upon completing the evaluation for the virtual seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on attendance and completion of the evaluation.

Continuing Education Credits and Accreditation

Social Work CE Credit: The Smith College School for Social Work, provider #1755, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The Smith College School for Social Work maintains responsibility for this course. ACE provider approval period: 11/19/2020-11/19-2021. Social workers completing this course receive 3 continuing education credits. 

The Smith College School for Social Work is accredited by the Council on Social Work Education and is therefore authorized to provide CEs as a postsecondary institution accredited by CSWE in many states. Courses offered through the School's Program of Professional Education are awarded continuing education credits in accordance with Continuing Education Regulation 258, CMR, 31.00 in the Commonwealth of Massachusetts. Smith College School for Social Work, Office of Professional Education SW OPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0169. If outside these states, please contact your licensing board for accreditation information regarding your state. Association of Social Work Boards database of social work licensure requirements.

Psychology CE Credit: Co-sponsored training events for psychology CE credit with Smith College School for Social Work. Amego Prepare​ is approved by the American Psychological Association to sponsor continuing education for psychologists. Amego Prepare maintains responsibility for this program and its content.

Further information on policies and CE accreditation can be found here.

Mary Curtin | Manager of Professional Education

Lilly Hall, 23 West Street, Northampton MA 01062 | 413.585.7970