Problems and Possibilities

Live Interactive Webinar 
Instructor: Laurie Herzog, M.S.W., Ph.D., LICSW 
Level: Intermediate
CEs: 2.5
Target Audience: Social workers and other social service providers who are thinking of becoming supervisors or recently have started providing supervision.
Course Delivery Method, Format and Instructor Interaction: Live interactive webinar with discussion and small group activities. Instructor will use chat and verbal discussions for Q and A as well as break out rooms. Attendees are visible to one another in Zoom meeting and are encouraged to be active participants with their camera and/or microphone in order take part in discussion. Login information will be emailed to all program participants in January at the start of the program.
System Requirements: Attendees will need access to a computer with working camera and microphone. All courses are offered using Zoom conferencing software.

The final session brings together theoretical concepts and practical tools to understand and address the inevitable challenging moments which arise in supervision. In this session we will introduce and explore the concepts of the “good enough” supervisor, optimal frustration and the inevitability of relational misattunement. We will reframe the concept of resistance and discuss the disruption-restoration sequence and its developmental potential for both supervisor and supervisee. We will explore the special requirements for supervisors in providing a “facilitating environment” which addresses the impacts of systemic oppression and racism. Participants will consider a range of practical tools and developmental concepts related to supervision, addressing how we can use these in settings serving communities disproportionately impacted by systemic and structural racism. Our discussion will focus on specific challenges identified by participants in their own practice settings

Learning Objectives:

  1. Describe approaches to understanding impasse in the supervisory relationship
  2. Describe the twin processes of maturation and internalization in all aspects of supervision
  3. Define the process of the disruption - restoration sequence
  4. Examine resistance as a developmental process
  5. Examine how we employ our approaches to supervision in serving communities disproportionately impacted by systemic and structural racism


Part I: 1 - 2:15 p.m. ET

  • Maturation and internalization as core developmental processes in supervision
  • The concept of optimal frustration and the inevitability of relational misattunement
  • The disruption-restoration sequence and its developmental potential

Break: 2:15 - 2:25 p.m. ET

Part II: 2:25 - 3:45 p.m. ET

  • Dyadic exercise: questions, concepts, techniques to pursue 
  • Closing meeting and reflection
Portrait of Laurie Herzog wearing a black and grey top and glasses.

Laurie Herzog, M.S.W. '85, Ph.D. '97

Adjunct Professor | Practicum Faculty Adviser | Practicum Seminar Instructor | Director of the Advanced Clinical Supervision and Foundations of Clinical Supervision Certificates
Laurie Herzog is the director of the Advanced Clinical Supervision program at the Smith College School for Social Work. She earned her M.S.W. (1985) and her Ph…
Completion Requirements

In order to be awarded the Foundations of Clinical Supervision Certificate, it is the expectation that students attend all scheduled sessions of the program.

However, Smith understands that emergencies or unexpected events may interfere with a student attending a particular session or a part of a session. Aside from CE credits, the policy of the SSW Certificate programs is that students who miss significant portions of a seminar or a full session will be required to complete a make-up assignment. Assignments will be devised by the course instructor/certificate director to cover both missed content and learning time. Students who miss more than two sessions of the program will not be awarded the Foundations of Clinical Supervision Certificate.

Earning CE Credits

Smith certificate programs are comprised of a number of different courses often over a number of days. Many courses are standalone sessions but some courses may have two or three sessions. The total number of CE contact hours that a student may earn will be calculated based on the number of hours of fully attended courses. Partial credit may not be awarded to those who attend only a portion of a course. It is the attendees’ responsibility to contact their licensing board to determine eligibility to meet continuing education requirements. Please see individual course pages for the CE completion requirements and how the certificate is awarded.

How will a certificate be awarded?

Upon completing the evaluation for the in-person seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on completion of the evaluation and signing in and out of the seminar.