Policies and CE Accreditation

Continuing Education Accreditation

The Smith College School for Social Work is accredited by the Council on Social Work Education and is therefore authorized to provide CEs as a postsecondary institution accredited by CSWE in many states. Courses offered through the School's Program of Professional Education are awarded continuing education credits in accordance with Continuing Education Regulation 258, CMR, 31.00 in the Commonwealth of Massachusetts. Smith College School for Social Work, Office of Professional Education SW OPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0169. If outside these states, please contact your licensing board for accreditation information regarding your state.

Association of Social Work Boards database of social work licensure requirements.

Select courses also offer psychology CE credit. Co-sponsored training events for psychology CE credit with Smith College School for Social Work. Amego Prepare​ is approved by the American Psychological Association to sponsor continuing education for psychologists. Amego Prepare maintains responsibility for this program and its content.

Accommodations Policy

Smith College utilizes Principles of Universal Design to guide us in our work as we strive to proactively identify and remove barriers to participation wherever possible. We also strive to promote a disability positive and inclusive climate at Smith that recognizes each person's multiple identities and values the diverse perspectives that contribute to a multicultural living and learning environment. Smith’s commitment to providing support and services is balanced with a humanistic and developmental approach that requires student engagement and responsibility in the accommodation process. 

All programs are wheelchair accessible. For disability access information or accommodations requests, please call 413-585-4198 at your earlier convenience. To request a sign language interpreter, call 413-585-2071 (voice or TTY) or email ods@smith.edu at least 10 days before the event.

Registration and Payment Policy

Please complete your registration early. Space is filled on a first-served basis. Registrations and payment must be received prior to the workshop or course start date. If payment is not received within this timeframe, this registration may be cancelled and the seat released to another attendee.

Payments may be made by credit card or check. Checks should be made out to Smith College School for Social Work.

Refund Policy

Refund Policy for Certificate Programs
The tuition deposit and application fee for programs are non-refundable. A full refund will be granted (less the tuition deposit and application fee) if written notice of withdrawal or cancellation is received two weeks prior to the date of the course or first session of the course of a certificate program. Refund requests must be sent by email to sswpe@smith.edu. No refunds will be granted after that date.

Refund Policy for Professional Education Seminars and Webinars
A refund minus a $10 processing charge is only available if written notice of withdrawal or cancellation is received two weeks prior to the date of the course. Refund requests must be sent by email to sswpe@smith.edu. No refunds will be granted after that date.


Cancellation Policy

The Smith College School for Social Work reserves the right to cancel any program which is under enrolled. In the case of cancellation by the School, all tuition and registration fees paid will be reimbursed in full. 


Grievance Policy

Smith College School for Social Work will comply with all legal and ethical obligations related to nondiscrimination in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the manager of Professional Education in consultation with the members of the Professional Education committee and the deans of the School.

While SSW makes every attempt to assure fair treatment for all participants, and anticipate possible problems, there will be occasional issues that come to our attention that require intervention and/or action. The below procedure serves as the vehicle for addressing such grievances.

Questions, grievances and concerns related to Professional Education should be directed to the manager of Professional Education at dirpe@smith.edu or 413.585.4198. These may relate to the course, the facilities, the number of CE contact hours awarded, or other any other issue related to the Professional Education program. The manager of Professional Education will make every attempt to address the identified concerns.

If a satisfactory resolution is not achieved, the complainant is encouraged to document their concerns in writing. The written complaint should be sent to the attention of the manager of Professional Education, Smith College School for Social Work, Lilly Hall, Northampton, MA 01063.

This written grievance will then be reviewed with the manager of Professional Education, the dean of the School and the PE auxillary committee who will determine a resolution. The manager of Professional Education and the dean will provide a written response documenting the complaint/grievance and the involvement of the dean of the School and the auxillary committee in the discussion and outcome of the issue. This outcome will be shared with the complainant within two weeks. The decision of the manager of Professional Education and the dean of the School is final. No additional action will be taken.

Confidential records of all grievances, the process of resolving the grievance and the outcome will be kept in locked files of the manager of Professional Education. These documents will be maintained for seven years.

Inclement Weather Policy 

If Smith College is closed or opening late due to inclement weather, all seminars are CANCELLED. Registrants will be contacted regarding rescheduling arrangements. Information about foul weather can be found on smith.edu.  

Notice of Non-Discrimination

Smith College School for Social Work will not discriminate in its educational and employment policies on the bases of race, color, creed, religion, national/ethnic origin, sex, sexual orientation, gender identity and expression, genetic information, age, disability, or service in the military or other uniformed services. The full non-discrimination policy can be found on smith.edu.

Professional Education for Field Instructors

Field instructors will be granted free admission (minus registration fee) of up to 12 credits of Professional Education in-person and virtual seminars per year (not including Certificate programs). To qualify for this benefit, Field instructors need to be actively supervising a Smith SSW student. Every effort will be made to honor the Field Instructors first choice of workshop; however, the office of Professional Education reserves the right to deny complimentary access due to over-enrollment.

Completion Requirements for Conferences

To receive a CE certificate, you must attend the entirety of the session. Partial credit will not be awarded to those who attend only a portion of the session/keynote. For conferences with various breakout sessions, participants will earn CE hours for each fully attended session. Participants will sign in at the beginning of the day and sign out at the end of the day.

Participants must complete:

  • a conference evaluation
  • an evaluation and an attestation of attendance for each fully attended session including the keynote

Attestastions must be turned in no later than the end of the day that the session was offered. Attestations may not be mailed to Smith College School for Social Work Professional Education. 

Completion Requirements for In-Person Seminars

To receive a CE certificate, you must attend the entirety of the seminar. Partial credit will not be awarded to those who attend only a portion of the seminar. For live, in-person seminars, participants must sign in and out of the session and complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements.

How Will a CE Certificate Be Awarded?

Upon completing the evaluation for the in-person seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on completion of the evaluation and signing in and out of the seminar.

Completion Requirements for Virtual Seminars

Virtual Seminars (referred to as live interactive webinars by ASWB) are live, synchronous, online courses held in Zoom meetings. To receive a CE certificate, you must attend the entirety of the virtual seminar. Partial credit will not be awarded to those who attend only a portion of the virtual seminar. For virtual seminars, participant attendance is tracked through Zoom, students are engaged throughout the online class utilizing their camera and/or microphone and participants must complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements.

How Will a CE Certificate Be Awarded?

Upon completing the evaluation for the virtual seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on attendance and completion of the evaluation.

Completion Requirements for Webinars

Webinars (referred to as live interactive webinar by ASWB) are synchronous lectures with a moderated Q&A at the end. To receive a CE certificate, you must attend the entirety of the webinar. Partial credit will not be awarded to those who attend only a portion of the webinar. For webinars, participant attendance is tracked through Zoom and participants must complete an evaluation and successfully pass a post test with a score of at least 80 percent. Retesting is allowed up to five (5) times. If a passing score is not achieved, CEs will not be awarded. Links to online evaluations and post tests will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements.

How Will a CE Certificate Be Awarded?

Upon completing the webinar evaluation and successfully passing the post test, participants will be emailed their online certificate​ within 30 days of webinar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on attendance and completion of the evaluation and passing the post test.

Completion Requirements for Asynchronous Classes (including recorded webinars and online courses)

To receive a CE certificate, you must complete the entirety of the asynchronous class. Partial credit will not be awarded to those who attend only a portion of the class. For recorded webinars and online courses, participants must complete an evaluation and a post test, noting the length of time to complete the course. Participants must earn a minimum score of 80 percent on the post test in order to earn CEs. Retesting is allowed up to five (5) times. If a passing score is not achieved, CEs will not be awarded. Links to the evaluation and post test are available in SmithOnline. Participants must also complete an attestation of completion for each fully completed course. A copy of the attestation is available in SmithOnline. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements.

How Will a CE Certificate Be Awarded?

Upon completing the asynchronous course evaluation and successfully passing the post test, participants will be emailed their online certificate​ within 30 days of course completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on submitting attestion, completion of the evaluation and passing the post test.

Earning CE Credits for Participation in Post-Graduate Certificate in Palliative and End-of-Life Care or Post-Graduate Certificate in Advanced Clinical Supervision

Smith certificate programs are comprised of a number of different courses often over a number of days. Many courses are standalone sessions but some courses may have two or three sessions. The total number of CE contact hours that a student may earn will be calculated based on the number of hours of fully attended courses. Partial credit may not be awarded to those who attend only a portion of a course.

  • For in-person seminarsyou must attend the entirety of the seminar to earn a CE certificate. Partial credit will not be awarded to those who attend only a portion of the seminar. For live, in-person seminars, participants must sign in and out of the session and complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements. Upon completing the evaluation for the in-person seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on completion of the evaluation and signing in and out of the seminar.
  • For webinars (referred to as live interactive webinar by ASWB) are synchronous lectures with a moderated Q&A at the end. To receive a CE certificate, you must attend the entirety of the webinar. Partial credit will not be awarded to those who attend only a portion of the webinar. For webinars, participant attendance is tracked through Zoom and participants must complete an evaluation and successfully pass a post test with a score of at least 80 percent. Retesting is allowed up to five (5) times. If a passing score is not achieved, CEs will not be awarded. Links to online evaluations and post tests will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements. Upon completing the webinar evaluation and successfully passing the post test, participants will be emailed their online certificate​ within 30 days of webinar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on attendance and completion of the evaluation and passing the post test.
  • For virtual seminars, (referred to as live interactive webinars by ASWB) are live, synchronous, online courses held in Zoom meetings. To receive a CE certificate, you must attend the entirety of the virtual seminar. Partial credit will not be awarded to those who attend only a portion of the virtual seminar. For virtual seminars, participant attendance is tracked through Zoom, students are engaged throughout the online class utilizing their camera and/or microphone and participants must complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements. Upon completing the evaluation for the virtual seminar, participants will be emailed their online certificate​ within 30 days of seminar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records. Receiving the CE certificate is contingent on attendance and completion of the evaluation.

Completion Requirement to earn a Post-Graduate Certificate in Palliative and End-of-Life Care or Post-Graduate Certificate in Advanced Clinical Supervision

In general, it is the expectation that students attend all scheduled sessions of the program. However, Smith understands that emergencies or unexpected events may interfere with a student attending a particular session or a part of a session. Aside from CE credits, the policy of the SSW Certificate programs is that students who miss significant portions of a seminar or a full session will be required to complete a make-up assignment. Assignments will be devised by the course instructor/certificate director to cover both missed content and learning time. Students who miss more than 10% of the total course hours will not be eligible to earn a certification of completion.  For the End of Life Care this constitutes missing 5.7 hours. For the Supervision Certificate this constitutes missing 6 hours.