The Personal is the Professional

Live Interactive Webinar  
Instructor: Lisa Zeitz, L.M.S.W.   
Level: Intermediate  
CEs: 1.5 CEs are available
Target Audience: Social workers and other social service providers working in palliative care.
Course Delivery Method, Format and Instructor Interaction: Live interactive webinar with discussion. Instructor will use group discussions. Attendees are visible to one another in Zoom meeting and are encouraged to be active participants with their camera and/or microphone in order take part in discussion. Login information will be emailed to all program participants in advance of the start of the program.
System Requirements: Attendees will need access to a computer with working camera and microphone. All courses are offered using Zoom conferencing software.

This course opens with an overview and learning expectations. Current challenges in palliative care will be discussed, including compassion fatigue, vicarious traumatization, moral distress and the impact of COVID-19. Through a process of self-assessment and group discussion, students will identify their learning goals and identify areas of strength and resilience in working in palliative care. Finally, participants will explore the professional use of self in palliative care social work.

Learning Objectives:

  1. Define the concept of professional use of self
  2. Explain how compassion fatigue influences individuals and teams
  3. Describe at least four current challenges in palliative care social work
  4. Identify at least two examples of "use of self" in palliative care social work


  1. Introductions and orientation to the program
  2. Discussion of the current challenges in the field and the influences of personal and work history
  3. Identifying strengths and learning needs and how this curriculum will address this
  4. Overview of professional use of self in the palliative care context
Lisa Zeitz is wearing a black top and smiling at the camera.

Lisa Zeitz, L.M.S.W.

Professional Education Instructor
Lisa Zeitz, L.M.S.W., began her career at NYU Medical Center in pediatric oncology. There she established new programs to support critically ill children and…
Completion Requirements for Live Interactive Webinars

Live, interactive webinars are synchronous, virtual courses held in a Zoom meeting. To receive a CE certificate, you must attend the entirety of the webinar. Partial credit will not be awarded to those who attend only a portion of the training. Participant attendance is tracked through Zoom. To earn CE credit, participants must also complete an evaluation. A link to the online evaluation will be emailed to participants within 24 hours of the conclusion of the course. It is attendee’s responsibility to contact their state licensing board/certification boards to determine eligibility to meet continuing education requirements. Receiving CEs is contingent on attendance and completion of the evaluation.

How Will a CE Certificate Be Awarded?
Upon completing the webinar evaluation, participants will be emailed their online certificate​ within 30 days of webinar completion​. ​Participants should save and/or print ​the certificate upon receipt for ​their records.