Local Resources

→ In an immediate, life-threatening situation: Call 911 or campus safety at 413-585-2490. 

→ In the event of an on campus emergency call 413-585-2490 to reach campus safety or 911 for Northampton Public Safety. 

→ For urgent matters, notify campus safety at extension 800 from a campus phone; or call 413-585-2490.

24-Hour Emergency Care

Cooley Dickinson Hospital Emergency Room 

(5 minutes from campus)

30 Locust Street, Northampton, MA 01060

Open 24 hours


Baystate Medical Center Emergency Room 

(25 minutes from campus, offers pediatric emergency room)

759 Chestnut Street, Springfield, MA 01199

Open 24 hours


Walk-In Urgent Care

Cooley Dickinson Hospital Urgent Care

Northampton (5 minutes from campus)
30 Locust Street, Northampton, MA 01060
Sunday–Saturday: 9 a.m.–5 p.m.

Amherst (20 minutes from campus)
170 University Drive, Amherst, MA 01002
Monday–Friday: 8 a.m.–8 p.m.
Saturday, Sunday: 9 a.m.–5 p.m.

Southampton (15 minutes from campus)
12 College Hwy, Southampton, MA 01073
Monday-Friday: 8 a.m.-8 p.m.
Saturday, Sunday: 9 a.m.-5 p.m.

Baystate Urgent Care

325 King Street, Northampton, MA 01060
Monday–Friday: 10 a.m.–5 p.m.
Saturday, Sunday: 8 a.m.–4 p.m.

MedExpress Urgent Care

Chicopee (25 minutes from campus)
1505 Memorial Dr. Chicopee, MA 01020
Thursday-Sunday: 8 a.m. – 8 p.m.

Other Local Health Care

Tapestry Health

76 Carlon Drive, 
Northampton, MA 01060

Confidential and affordable STI and pregnancy testing and culturally competent, gender-aware healthcare.

PLEASE CALL AHEAD. Walk-in care is not available.

Mondaynoon-8 p.m.
Tuesdaynoon-6 p.m.
Wednesday9 a.m.-5 p.m.
Thursdaynoon-8 p.m.
Friday9 a.m.-3 p.m.


Florence, MA 01062

Transhealth Northampton supports trans, non-binary, and gender-diverse individuals with care from a compassionate team. Offers in-person and telehealth care, PCP care, surgical letters, gender-affirming hormonal care, pschiatric care, community support and engagement.

Crisis Resources

Local, Community Based Crisis Hotlines

Clinical Support Options

State & National Suicide Hotlines

Massachusetts Toll Free Statewide
1-800-799-4889 TTY

National Suicide Prevention Lifeline
Veterans, active military members and their families: call the National Suicide Prevention Lifeline and press 1 to speak to a VA specialist.

Alcohol and Drug Abuse Hotlines

American Addiction Centers

LGBTQ Support Lines

The Trevor Project (LGBTQ Suicide Hotline)

The Trans Lifeline

Intimate Partner Abuse/Violence

Safe Passage
413-586-5066 or 1-888-345-5282
Free, confidential services including shelter, peer support, counseling, advocacy, legal support and community education.

Victims or Survivors of Sexual Assault

Center for Women & Community
A multicultural campus-based center established at UMass in 1972. All services are free, confidential, and open to people of all genders in the Five Colleges & Hampshire County.

Online Resources

7 Cups of Tea
Provides anonymous and confidential online text chat with trained listeners, online therapists and counselors.

7 Cups of Tea-POC
Provides free, anonymous and confidential online text and chat specifically for students of color.

LGBTQ Counseling
Professional online counseling for the LGBTQ community; get matched to a licensed therapist and communicate via phone, video and messaging.

Crisis Text Line 
Text “HOME” TO 741-741
Immediate help if you are in a crisis or any other person may be in danger.